Essentials Cafe

Hi Jennifer,

Thanks for sticking with me. I followed your instructions. Everything is there. I did the "drag and drop" into the IE Window and got only a blank screen again. Frustrating though this is, I'm not ready to give up!"

Thanks,

Deborah

Hi Deborah:

Would you be able to let us know what other applications you have installed on your system.  Perhaps you could take a screen shot of your Add/Remove programs list if there are too many to list? 

Thanks!

Wendy

Hi Deborah:

There's something else to try that may help your videos launch.  If you go to C:\Program Files\Corel\Corel Painter Essentials 4\Resources\HTML\Videos and double click these 2 files, hopefully your videos will be there:

- VideosLeft.html

- VideosRight.html

You may get an error requiring you to allow blocked content - if you allow the blocked content, hopefully your videos will be there.

 Please reply and let us know if this helped.

Thanks!

Wendy

Hi Wendy,

The screen still comes up blank. As far as a "Screen Shot' goes, I know how to put a screen shot into OneNote but not into here. If it helps, nothing was added after Corel Painter Essentials 4, and the only thing deleted was AOL.

Thanks,

Deborah